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Ms Manic
 Post subject: Trying to contact TNT
PostPosted: Fri Jun 09, 2006 9:50 pm 
PPT Student
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Posts: 287
Joined: Sun Jan 22, 2006 2:17 pm
Location: Halifax, UK
I've been given an email address after contacting staff on the Premium help bit. Iwould normally use my Neopets Webmail address, bu that's the problem, I can't get into it. Anyway, I emailled the address from my Yahoo email, and it failed to deliver. Which mail providers will work?

Oops sorry could you move this to Help please?

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Neopets name: msmanicx - Premie and proud :)

August 10th 2007 - the day that I get married to klanluke <3
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stampsyne
 Post subject:
PostPosted: Sat Jun 10, 2006 12:04 am 
Beyond Godly
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Joined: Wed Aug 25, 2004 8:55 pm
Location: Oregon Outback
Why not just use your portal?

quick links

Problem Submission Form: Portal
http://www.neopets.com/s/premium_form.phtml?type=portal&

Problem Submission Form: Premium Neopets
http://www.neopets.com/s/premium_form.p ... pe=neopets&


Premium Frozen Inquiry
http://premium.neopets.com/login.aspx?R ... rozen.aspx

That should cover any problem.

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Ms Manic
 Post subject:
PostPosted: Sat Jun 10, 2006 12:38 pm 
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No, I've done that bit already. I was given an email address, but when I email it from Yahoo I get a failure delivery, so I was wondering which email provider would work.

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Neopets name: msmanicx - Premie and proud :)

August 10th 2007 - the day that I get married to klanluke <3
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Medusa
 Post subject:
PostPosted: Sat Jun 10, 2006 3:57 pm 
Beyond Godly
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Location: .com.au
I've never had any problems that I know of from Hotmail. Are you sure it was a problem with Yahoo and not a problem at the other end (eg, typo in the receiver's e-mail)?

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Penguin
 Post subject:
PostPosted: Sat Jun 10, 2006 9:41 pm 
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Location: In my igloo, set by WIS
id say its yahoo

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